In this interview, Shreya Malpani of Malpani Group & Antonio Bautista of Dave & Buster's discuss the food chain's expansion ...

The Verizon CX Annual Insights report noted that 88% of consumers are satisfied with interactions handled by human agents, ...

Chakravarthy is stepping down from his current role after nearly seven years and will continue his association with McCann as ...

The move to lay off about 8% of its international workforce comes as part of cost-reduction and restructuring measures aimed ...

As a part of this partnership, the agency has created a ‘MOGO’ (musical logo) and a ‘MOGOSCAPE’, a comprehensive sonic ...