The finalists for the UC Awards 2026 have officially been revealed and are ready to view. Discover which workplace technology vendors made the cut and see who is in the running to take home a ...

The promise of agentic networking is straightforward: give artificial intelligence more context about the network, let it interpret events across systems and help operations teams respond faster. The ...

Salesforce opened its Day 1 keynote with Gwen Stefani performing "Underneath It All," and the song's title was a big hint. It set up the company's core argument: Salesforce's future value won't come ...

Moving business voice to the cloud is not simply a platform decision. In this UC Today interview, Christopher Carey speaks with Vivek Kar, Head of Employee Interaction Suite at Tata Communications, ...

Hybrid meeting rooms are under pressure. Employees expect meetings to start quickly, support different platforms, deliver clear audio and video, and protect sensitive business data, while IT teams ...

Why Your Contact Center Stack Wasn't Built for AI For years, organisations have been layering telephony vendors, CCaaS platforms, CRM systems, and AI tools on top of each other. Most leaders are only ...

Why the Contact Center Stack You Built Is Blocking Your AI Strategy Fragmented telephony, CCaaS, and CRM stacks were built for humans, not AI and it's costing more than licensing fees. Microsoft's ...

Every compliance vendor's pitch deck has a slide with a smooth, upward-sloping line on it: sign the contract, flip a switch, problem solved. Real adoption journeys can be very different. They look ...

Dreamforce 2026 brings Salesforce customers, AI leaders, and partners to San Francisco to assess Agentforce, Claude, Slack, Data 360, and the next phase of enterprise AI. This guide covers what to ...

The Unilever U-Work model offers a practical answer to a growing workplace challenge: how can employers give people more control over their working lives without losing access to hard-won capability?

Meta Q2 results saw shares fall as investors questioned whether its vast AI infrastructure spending can deliver new revenue. Meta is reportedly developing always-on AI smart glasses that could bypass ...

Salesforce has expanded the capabilities of Slackbot, giving the AI assistant deeper access across its enterprise platform. Rather than requiring employees to move between multiple applications, the ...