Latest hotel insights, hospitality trends and hotel news from around the world by the foremost leaders in the hotel industry.

1 day ago · With each new system added to the tech stack, this quickly becomes resource intensive. Here, another type of AI called robotic processing automation (RPA) has already proven itself by acting as a robot that can directly replace double entry work that has to be done manually because two systems haven’t been integrated to talk directly to each other.

Jan 30, 2025 · Climate change is driving the world’s agenda. Business leaders everywhere are wrestling with how to respond to rising public and political pressure and align their systems and operations with the goals of the Paris Climate Agreement, established to keep global warming below 2°C and ideally 1.5°C. None more so than for hotels, that means reducing their emissions by 90 percent by 2050.

Dec 13, 2024 · 2. Smart technology is here to stay and grow in 2025. Think smart rooms where everything goes digital – from the TV to motion sensors and mood lighting. As Gen Z ramps up their travels, smart technology will be essential to attract these digital natives.. 3. Seamless online experience is the buzz word. From social channels to online bookings from OTAs and a connected hotel website, before ...

Dec 6, 2024 · To help hospitality companies navigate the new year and beyond, IDeaS collected insight from some of the top minds in the industry, including hoteliers, management companies, and technology partners to identify the major trends hospitality organizations are likely to see, as well as how to implement new strategies and technologies to succeed. “The hospitality industry is undergoing a ...

Six surefire ways to drive home a brand that resonates with guests and sets them apart in an increasingly competitive landscape include defining your unique value proposition, consistency, impactful design, telling stories that move and inspire, leveraging digital marketing, and always keeping guests first.

Jan 28, 2025 · One of the world’s leading experts on leadership – Warren Bennis – defines leadership as: “The capacity to translate vision into reality.” Leadership is an essential element in an organization to drive progress, improvise innovation, …

Jan 23, 2025 · The way people live, work, and travel has changed. Remote and hybrid work models mean that companies are increasingly prioritising face-to-face team gatherings, conferences, and industry events—rather than traditional office interactions—to bring colleagues and clients together, driving sustained demand for group accommodations.

Sep 25, 2024 · “Certainly rates and occupancy grew very nicely in 2023, but we reached a plateau where we couldn’t really push rates any further,” Jon Siberry, Group Revenue Manager of Sarova Hotels explained.

Sep 9, 2024 · Here are some creative and innovative steps for training hotel employees in the age of AI: 1. AI-assisted onboarding and training modules. Develop interactive onboarding programs using AI to simulate real-life scenarios that employees might face.