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With #ZendeskAI, Swiss Casinos saw immediate, measurable results. They boosted CX efficiency by 30%, automated 40–50% of chat inquiries, and increased CSAT by 12.5% — all while maintaining 24/7 support without adding headcount. AI is letting human agents focus on empathy and delivering exceptional experiences — even during peak seasons — proving AI can scale CX without losing the human touch. Read more: https://zdsk.co/47tflSI | Zendesk
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